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The Year Ahead
2021 – Growth Through Change

Episode 1: The Customer of the Future, the Inner City, the Hybrid Retail..

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Watch This Episode..
25/05/2021 4:30 PM CET
panelopening & concluding remarks:
Alex Agius Saliba MEP

IMCO, EMPL, AIDA Committees;
Chair of the SME Connect Platform Economy Working Group

Neil Saunders

Managing Director and Retail Analyst, Globaldata

case study:
Samuel Guez

Founder and CEO of My Jolie Candle

Andreas Haderlein

Founder & Curator of Local Commerce Alliance Network; Consultant & Author of Research in Retail Marketing & Digital Transformation

James Gallacher

CTO, Cybertil

Alexis Waravka

Head Digital and Competitiveness, Independent Retail Europe

Christoph Meineke

Mayor of Wennigsen (Deister), Germany;
Member of the Presidium of the Innovators Club of the German Association of Cities and Municipalities; Winner of the Digital Minds of Germany award

The defining role of retail in the inner city seems to be called into question as shoppers find inspiration online. That is spelling big problems for mall chains and traditional corner shops, fighting a market in which people are already buying less and demanding more personal and convenient ways to shop.

The new shift brings us to hybrid models for retail business. This means that the stores are active online and offline

Stationary retail should be made future-proof through online activities. And since online retail is also subject to growth limits, internet-rooted businesses must expand towards the analogue by setting up showrooms.

The year ahead puts the spotlight on the inner city and the transformation it is undergoing in terms of  social and economic interraction. How can public policy support this transition journey and make the most of it? 

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